Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Countless users and merchants are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to review their products and update the measurements by hand if necessary, resulting in member annoyance.
Sizing System Changes
Previously, the measurements included a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement was formerly size 12 but now shows as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, located in Scotland, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Manual Updates
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.
